Austral helps organisations improve their efficiency and achieve their communication outcomes by writing or editing documents, coaching staff and running workshops for organisations in Brisbane, Sydney, Canberra, Melbourne and other places. Austral tailors these programs and writing services for individual organisations.
Diane Robertson is the Managing Director of Austral Business Communication Pty Ltd and offers the company’s writing services.
Diane has specialised in studying how to keep the communication flowing smoothly in the workplace, especially through the written word, to improve efficiency and to create better rapport with clients and stakeholders.
With teaching qualifications, a Bachelor of Arts with a major in Communication and Cultural Studies, postgraduate qualifications in Organisational Communication and a Certificate IV in Assessment and Workplace Training, Diane is a highly qualified writer, mentor and seminar leader.
Diane’s studies include Introduction to Academic Writing, Written Communication: Theory and Practice, Creative Writing and Publishing, Corporate Writing and Editing, Internet Interface Design, Elements of Writing and Grammar (journalism),Through the Lens: Photography and Public Relations Writing, giving her the knowledge to design and write proposals, letters, workshop material and online courses for Austral Business Communication and other organisations.
Another of her strengths is in the extensive practical knowledge and experience she has had in the delivery of courses, tutorials and workshops to Queensland University of Technology students, government departments, organisations and businesses over the last ten years.
Combined with her experience as a secretary for legal, stockbroking and insurance organisations, Diane can, therefore, design tailored programs that are practical and useful and challenge participants through games, exercises and scenarios to achieve positive results.
Diane keeps up-to-date through membership of the Australian Institute of Management, the National Speakers Association of Australia, the Australian Institute of Training and Development, the Society of Technical Communicators and the Australian Society of Professional Facilitators.
Through her company, Diane Robertson has supplied a wide range of writing services to public service and corporate organisations and here is a sample of these projects:
Austral offers writing courses and activities that raise the writing and communication skills of staff so they communicate better through the written word. Here is a list of clients for whom Austral has conducted tailored internal workshops:
Austral develops writing programs and workshops that challenge participants through games, exercises and scenarios to write so readers can understand their messages, project a more positive image, encourage rapport and convince readers.